Why fixed teams make all the difference in cleaning

Rotating cleaners are the biggest quality killer in the industry. Why a fixed team is better, safer and ultimately cheaper.

Anyone who has ever switched cleaning companies knows the pattern: the first weeks everything is great, then the level slowly slips. The cause is almost always the same — rotating faces. Every new cleaner has to get to know the building again, and all that small knowledge (that one tricky corner, that delicate worktop) is lost every time.

That is why Queen works exclusively with fixed teams. Your cleaner knows the building, the wishes and the details. That is nicer for you, but also for our people: they build a bond with 'their' buildings and take pride in the result. You see that pride every week.

Fixed faces are also safer: you know exactly who enters your property, key management is tightly organised and lines are short when something comes up. Rotating stand-ins are cheaper on paper — until you factor in the cost of quality.